Support Services
Through affordable Hardware Support Services, we offer flexible support to extend your IT's life cycle for a certain period of time. This support consists of Silver Services and Gold Service that we use to handle minor, major and critical hardware incidents. Possibly for different or shorter durations and mixed with new, old and remarketed software.
Need help now? Go directly to our ITRP portal.
Support on all levels
Are you interested in our support options? Please review the packages below and decide which one best fits your organization.
Gold
- Support outside office hours, each day of the week
- Calls are handled on-site within 5 hours
- A portal for creating and monitoring tickets
- Annual SLA Performance Service report
- Basic and Emergency Incident Coverage
- Fully flexible duration
Silver
- Support on business days, between 8am and 5pm
- Calls are handled during Next Business Day's office hours.
- Basic Incident Coverage
- A portal for creating and monitoring tickets
- Annual SLA Performance Service report
- Fully flexible duration
Support for all
Are you desperate for help? We're here for you, even if you're not a customer yet. Please contact us and we will come up with a suitable solution asap.
ITRP Portal
If you have a SLA subscription with us, you can create a ticket in the ITRP portal below.
Is there anything we can help you with?
Please fill out the form below and we will get back to you within one business day.
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